Shipping and Returns

How long does my order take to ship?

1-2 business days to receive a tracking number, once the package is scanned by mail carrier it can take 3-5 business days to be delivered.

Orders are processed and shipped Monday through Friday, closed Saturday and Sunday’s. Please allow and expect additional processing time during the holidays. Over night/Next Day shipping does not guarantee next day delivery. Please allow time for the mail carrier to ship the order.

Do you offer international shipping? 

Currently not offering international shipping.

What is your return policy? 

Refunds, exchanges or store credit are available only for new condition, unopened and unused products within 30days of shipment. All sales are final during website promotions. Please contact buyrootedby@yahoo.com with your order # and zip code.

Before using rooted by products please read and follow instructions on our website to ensure proper application.

ALL products are intended for professional use ONLY and should be applied by a licensed technician.